Advanced WSUS Troubleshooting for error 0x8024401f
Error 0x8024401f may prevent you from installing updates from WSUS.
This error means the IIS had an internal server error while processing download request.
I didn't know that.
You may get something like this in your C:\Windows\WindowsUpdate.log :
________________________________________________________________
* UpdateId = {5BA0608C-87FC-4CF1-9374-033C4B79E5D7}.100
2011-05-23 14:32:32:985 924 91c Agent * Bundles 1 updates:
2011-05-23 14:32:32:985 924 91c Agent * {231511E5-E672-4A13-91BD-8E166A1557D1}.100
2011-05-23 14:32:33:078 924 988 DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:078 924 c8 DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:093 924 91c Agent *********
2011-05-23 14:32:33:093 924 91c Agent ** END ** Agent: Downloading updates [CallerId = Microsoft Forefront Client Security]
2011-05-23 14:32:33:093 924 91c Agent *************
2011-05-23 14:32:33:093 924 91c Report REPORT EVENT: {0FDCDB7B-13DB-4F4E-B130-98CAE2F7B71B} 2011-05-23 14:32:29:657+0530 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 60 updates.
2011-05-23 14:32:33:093 924 91c Report REPORT EVENT: {1CF1F7FF-391B-47A5-8038-67BB8B147097} 2011-05-23 14:32:29:657+0530 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2011-05-23 14:32:33:093 924 91c Report CWERReporter finishing event handling. (00000000)
2011-05-23 14:32:33:093 924 91c Report CWERReporter finishing event handling. (00000000)
2011-05-23 14:32:33:093 924 91c Report CWERReporter finishing event handling. (00000000)
2011-05-23 14:32:33:093 924 91c Report CWERReporter finishing event handling. (00000000)
2011-05-23 14:32:33:093 924 91c Report CWERReporter finishing event handling. (00000000)
2011-05-23 14:32:33:093 924 91c Report CWERReporter finishing event handling. (00000000)
2011-05-23 14:32:33:093 924 91c Report REPORT EVENT: {EEE61AE6-BAB0-40E5-980E-F5C31552316D} 2011-05-23 14:32:29:719+0530 1 163 101 {E75471D2-0D1A-4101-858F-2803F5DE9453} 100 0 AutomaticUpdates Success Content Download Download canceled.
2011-05-23 14:32:33:093 924 91c Report REPORT EVENT: {1C46C78E-B600-4B21-ABB1-2572EE7D5922} 2011-05-23 14:32:29:750+0530 1 163 101 {A7BF88EE-CFBB-4947-B0BC-52630F561340} 102 0 AutomaticUpdates Success Content Download Download canceled.
2011-05-23 14:32:33:093 924 91c Report REPORT EVENT: {1322E118-A312-448E-ADC1-0E1D273E0901} 2011-05-23 14:32:29:796+0530 1 163 101 {8D807A34-2A08-4F5E-B722-C12BE78C8D15} 104 0 AutomaticUpdates Success Content Download Download canceled.
2011-05-23 14:32:33:093 924 91c Report CWERReporter finishing event handling. (00000000)
2011-05-23 14:32:33:155 924 988 DnldMgr BITS job {E804C303-7E29-4794-8610-EFAEB428027D} hit a transient error, updateId = {231511E5-E672-4A13-91BD-8E166A1557D1}.100, error = 0x801901F4
2011-05-23 14:32:33:155 924 988 DnldMgr Attempt no. 1 to resume the job
2011-05-23 14:32:33:217 924 c4 DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:217 924 988 DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:233 924 c8 DnldMgr BITS job {E804C303-7E29-4794-8610-EFAEB428027D} hit a transient error, updateId = {231511E5-E672-4A13-91BD-8E166A1557D1}.100, error = 0x801901F4
2011-05-23 14:32:33:233 924 c8 DnldMgr Attempt no. 2 to resume the job
2011-05-23 14:32:33:295 924 c8 DnldMgr BITS job {E804C303-7E29-4794-8610-EFAEB428027D} hit a transient error, updateId = {231511E5-E672-4A13-91BD-8E166A1557D1}.100, error = 0x801901F4
2011-05-23 14:32:33:295 924 c8 DnldMgr Attempt no. 3 to resume the job
2011-05-23 14:32:33:341 924 988 DnldMgr BITS job {E804C303-7E29-4794-8610-EFAEB428027D} hit a transient error, updateId = {231511E5-E672-4A13-91BD-8E166A1557D1}.100, error = 0x801901F4
2011-05-23 14:32:33:341 924 988 DnldMgr Will not attempt to resume the job as it has reached the maximum number of attempts.
2011-05-23 14:32:33:341 924 988 DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:403 924 9bc DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:651 924 9bc DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:666 924 c4 DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:666 924 94 AU AU checked download status and it changed: Downloading is paused
_______________________________________________________________
So, first I checked it at the client's side if there was something in event log and then server's event log and got nothing.
Then I tried to browse my WSUS URL from Internet Explorer,
http://servername:8530/Content
and got error 500 Internal Server Error.
The error claimed that there were some duplicate MIME Type issues with IIS Configuration.
What does that mean?
So I Googled it, and then changed MIME Types that were added twice in IIS Settings.
On the error page, you can find those MIME Types which are repeatedly declared. In my case it was the ".psf application/octet-stream".
so, go to IIS Manager, Click WSUS Website features view, Select MIME Types, and delete the MIME Type from there.
Restart the website and check if you can Download updates now.
This error means the IIS had an internal server error while processing download request.
I didn't know that.
You may get something like this in your C:\Windows\WindowsUpdate.log :
________________________________________________________________
* UpdateId = {5BA0608C-87FC-4CF1-9374-033C4B79E5D7}.100
2011-05-23 14:32:32:985 924 91c Agent * Bundles 1 updates:
2011-05-23 14:32:32:985 924 91c Agent * {231511E5-E672-4A13-91BD-8E166A1557D1}.100
2011-05-23 14:32:33:078 924 988 DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:078 924 c8 DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:093 924 91c Agent *********
2011-05-23 14:32:33:093 924 91c Agent ** END ** Agent: Downloading updates [CallerId = Microsoft Forefront Client Security]
2011-05-23 14:32:33:093 924 91c Agent *************
2011-05-23 14:32:33:093 924 91c Report REPORT EVENT: {0FDCDB7B-13DB-4F4E-B130-98CAE2F7B71B} 2011-05-23 14:32:29:657+0530 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 60 updates.
2011-05-23 14:32:33:093 924 91c Report REPORT EVENT: {1CF1F7FF-391B-47A5-8038-67BB8B147097} 2011-05-23 14:32:29:657+0530 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2011-05-23 14:32:33:093 924 91c Report CWERReporter finishing event handling. (00000000)
2011-05-23 14:32:33:093 924 91c Report CWERReporter finishing event handling. (00000000)
2011-05-23 14:32:33:093 924 91c Report CWERReporter finishing event handling. (00000000)
2011-05-23 14:32:33:093 924 91c Report CWERReporter finishing event handling. (00000000)
2011-05-23 14:32:33:093 924 91c Report CWERReporter finishing event handling. (00000000)
2011-05-23 14:32:33:093 924 91c Report CWERReporter finishing event handling. (00000000)
2011-05-23 14:32:33:093 924 91c Report REPORT EVENT: {EEE61AE6-BAB0-40E5-980E-F5C31552316D} 2011-05-23 14:32:29:719+0530 1 163 101 {E75471D2-0D1A-4101-858F-2803F5DE9453} 100 0 AutomaticUpdates Success Content Download Download canceled.
2011-05-23 14:32:33:093 924 91c Report REPORT EVENT: {1C46C78E-B600-4B21-ABB1-2572EE7D5922} 2011-05-23 14:32:29:750+0530 1 163 101 {A7BF88EE-CFBB-4947-B0BC-52630F561340} 102 0 AutomaticUpdates Success Content Download Download canceled.
2011-05-23 14:32:33:093 924 91c Report REPORT EVENT: {1322E118-A312-448E-ADC1-0E1D273E0901} 2011-05-23 14:32:29:796+0530 1 163 101 {8D807A34-2A08-4F5E-B722-C12BE78C8D15} 104 0 AutomaticUpdates Success Content Download Download canceled.
2011-05-23 14:32:33:093 924 91c Report CWERReporter finishing event handling. (00000000)
2011-05-23 14:32:33:155 924 988 DnldMgr BITS job {E804C303-7E29-4794-8610-EFAEB428027D} hit a transient error, updateId = {231511E5-E672-4A13-91BD-8E166A1557D1}.100, error = 0x801901F4
2011-05-23 14:32:33:155 924 988 DnldMgr Attempt no. 1 to resume the job
2011-05-23 14:32:33:217 924 c4 DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:217 924 988 DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:233 924 c8 DnldMgr BITS job {E804C303-7E29-4794-8610-EFAEB428027D} hit a transient error, updateId = {231511E5-E672-4A13-91BD-8E166A1557D1}.100, error = 0x801901F4
2011-05-23 14:32:33:233 924 c8 DnldMgr Attempt no. 2 to resume the job
2011-05-23 14:32:33:295 924 c8 DnldMgr BITS job {E804C303-7E29-4794-8610-EFAEB428027D} hit a transient error, updateId = {231511E5-E672-4A13-91BD-8E166A1557D1}.100, error = 0x801901F4
2011-05-23 14:32:33:295 924 c8 DnldMgr Attempt no. 3 to resume the job
2011-05-23 14:32:33:341 924 988 DnldMgr BITS job {E804C303-7E29-4794-8610-EFAEB428027D} hit a transient error, updateId = {231511E5-E672-4A13-91BD-8E166A1557D1}.100, error = 0x801901F4
2011-05-23 14:32:33:341 924 988 DnldMgr Will not attempt to resume the job as it has reached the maximum number of attempts.
2011-05-23 14:32:33:341 924 988 DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:403 924 9bc DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:651 924 9bc DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:666 924 c4 DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2011-05-23 14:32:33:666 924 94 AU AU checked download status and it changed: Downloading is paused
_______________________________________________________________
So, first I checked it at the client's side if there was something in event log and then server's event log and got nothing.
Then I tried to browse my WSUS URL from Internet Explorer,
http://servername:8530/Content
and got error 500 Internal Server Error.
The error claimed that there were some duplicate MIME Type issues with IIS Configuration.
What does that mean?
So I Googled it, and then changed MIME Types that were added twice in IIS Settings.
On the error page, you can find those MIME Types which are repeatedly declared. In my case it was the ".psf application/octet-stream".
so, go to IIS Manager, Click WSUS Website features view, Select MIME Types, and delete the MIME Type from there.
Restart the website and check if you can Download updates now.
Labels: Microsoft
posted by KG @ May 23, 2011
11 Comments
11 Comments:
hey! thanks for the post. Had the same problem and will try the steps you have outlined. Superthanks
Thanks also for the post. We have the exactly the same problem and will try steps you have outlined also.
Where did you find that you had duplicate MIME types? I don't see any reference to that.
Thanks !! Same problem and solved
Thank you! This fixed our WSUS issue with error 0x8024401f
Thank you! Fixed it for me as well. However to find the error with the MIME type in question, I had to actually try to go into the MIME types for the Content directory in IIS under the WSUS website, I couldn't get the type to show in the browser error page.
Thank you, the error was similar and you solution works. The Mime type i added before trying the solve another problem with Wsus( no detect and no report)
This comment has been removed by the author.
This comment has been removed by the author.
Initially i had to add a custom MIME to my IIS ".esd application/octet-stream" so that windows 10 computers could download the updates from the WSUS because they were stuck at 0% for days...
Thank you for the information, removing the custom MIME that I added months ago to server 2012 R2 fixed the problem for me.
There must of been a recent update that removed the need to add that custom MIME.
This might help: http://blog.errorkart.com/how-to-fix-update-error-0x8024401f-on-windows-10/
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